TENANT HANDBOOK

This tenant handbook provides contact information and documentation for contact numbers, appliances, heating and cooling system, and maintenance. Your postal code is E6G 0B4. 

CONTACTS

• Questions, inquiries and after hours emergencies - Gordon Wheaton at 506-461-1429 or wheaton@truisgroup.com. 
• NB Power contact information at https://www.nbpower.com/en/contact-us
• Rogers contact is Ian James, Senior Account Specialist at 506-292-8669 or email at ian.james@rci.rogers.com.
• Town of Nackawic - 506-575-2241
• Canada Post Nackawic - 506-575-2155
• Ryan's Pharmacy (Guardian) - 506-575-8409
• Things to do around Nackawic - https://destinationnackawic.ca/

WATER AND SEWER UTILITIES

Each tenant is responsible for their portion of Water & Sewer fees. The Town of Nackawic invoices Atlantic Garden Homes on a Quarterly basis. This is a fixed rate and not metered or calculated on usage. For example, if you moved in February 1st your Water & Sewer fees for the first quarter would be $14.02 x 2 = $28.00. For the year 2022 the quarterly rate is $504.60. This number will be divided equally by 12 residences or $42.05 per quarter. This equates to $14.02 per month per tenant. Tenants moving in during each quarter will be prorated accordingly. 

APPLIANCES

• Refrigerator user manual
• Electric range user manual
• Frigidaire dishwasher user manual
• Samsung dishwasher user manual
• Samsung washing machine user manual
• Samsung clothes dryer user manual
• Rheem water heater manual

HEATING AND COOLING

• Samsung Wind-free 2.0 Max Heat 12K mini-split heat pump User Quick Start Guide
• Hero 120H fresh air appliance documentation
• Rheem 50 gallon hybrid heat pump hot water tank documentation
• Sinope bathroom in-floor heating thermostat

MAINTENANCE AND OPERATION

• Garbage collection is Friday (pending confirmation).
• The tenant is responsible for the utilities. The Water & Sewer will come as one invoice from the Town to Atlantic Garden Homes.  Atlantic Garden Homes will pay the total and invoice each tenant proportionally.
• Snow removal for the main thruway of Nicholas Lane will be the responsibility of Atlantic Garden Homes.  
• Snow removal for the individual driveways and walkways  is the responsibility of the tenant.
• Visitor parking is available at the rear of the lot.

Here are some tips and tricks to keep your garden home clean and healthy:

• Cleaning the range hood - please make sure you wipe along the grain of the stainless steel. 
• Keep the washing machine door open - this allows moisture to escape after each load. A good resource is at https://www.bhg.com/homekeeping/laundry-linens/products/washer-care-maintenance/.
• We will clean and replace filters every 3 to 6 months.